Latest Announcements

Returning to Normal

Posted 8 hours ago

In the midst of the pandemic, we made several adjustments to continue serving you as safely as possible. Some temporary changes included transactions which normally are only handled in the lobby being done in the drive-thru. With mandates being lifted, numbers trending downward, and new CDC guidelines enacted, things are finally returning to normal at Pillar.

Effective July 1, 2021, the following transaction types will be conducted exclusively in the lobby as before:

• shared branching

• cash advances

• car loan payment with card

• cashier’s checks

• money orders

• gift cards (purchase and reloading)

• non-members cashing a check from a Pillar member

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Update to Mobile App for Android Users

Posted 2 months ago

We recently released an update to the mobile app for Android users. Your screen(s) will look different with this update.

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Virtual Annual Meeting - June 3rd

Posted 2 months ago

Our Annual Meeting is scheduled for Thursday, June 3rd at 5pm. Once again, the format is virtual and you'll hear from the Board Chair, our CEO, and others on the credit union's success in 2020. CLICK HERE to register. Be sure you look on page 3 of our Spring 2021 Quarterly Newsletter for other Annual Meeting details including nominations.

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Stimulus Checks - March 2021

Posted 3 months ago

You can visit the IRS website to check on the status of your stimulus payment. It's updated as new information becomes available. If you look at your account (thru Online Banking or the mobile app), you might see it in the Pending Transactions section. That's where you'll see details on when the IRS releases your funds. If you don't normally receive your tax refund via direct deposit, your stimulus will be sent as a paper check or prepaid card delivered over the next few weeks.

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Mount Gilead Branch Opening Fall 2021

Posted 3 months ago

Pillar continues growing and building for the future with a new branch currently under construction in Mount Gilead. This project has been in the works for several years and we’re excited to see banking built around you being built at 869 Meadow Drive.

You can follow along and see updates online at PillarProgress.com.

The full-service branch is set to open in the fall and we can’t wait to meet more people in the community. Thank you for continually putting your trust in us. Our success is truly because of you and your relationship with Pillar. Sharing the credit union difference with friends and family allows us to grow and offer even more services to you as a result.

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Be Sure You Verify Fraud Protection Calls

Posted 11 months ago

We've had several members say they've received a call from someone stating they're calling from the Fraud Department. The message instructs the member to call them back at an 800 number and verify the last 4 digits on their card. While sometimes this could be a phishing scam, there are instances where this is legitimate. If you receive a call and you’re suspicious, get the case number they're supplying, hang up, call our number (740-389-9960), and someone on our staff will be able to verify. The numbers to call for our fraud protection partner are 1-844-682-4502 or 1-877-273-5740. Again, just because that number shows up on caller ID that doesn't guarantee it's legitimate.

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