Contact Us

300 Barks Road East

• Marion, Ohio 43302
• Phone 740-389-9960
• Fax 740-389-9961
• Loan Dept. Fax 740-389-4606

810 Kenton Avenue

• Marion, Ohio 43302
• Phone 740-382-1929
• Fax 740-382-5276

Web Site: www.pillarcu.com

E-mail: info@pillarcu.com 
(Email is not a secure communication. Do not email personal information such as your account number. Please do not send a transaction request via e-mail; it will not be completed.)

Online Banking: Logon to Online Banking

M.A.R.S. - Member Audio Response System: 740-725-1200

This service features 24 hour telephone access to your account. Check account balances, inquire on the last 10 account transactions or if a specific check number has been presented, transfer funds between accounts and withdrawal via mail. All these options require your account number and PIN, so if your not using MARS call us today.

Phone Menu Guide (Dial 5 for the options listed below or press 8 for the M.A.R.S. line):

• Press 1:  For a list of hours by location
• Press 2:  For the Loan Department
• Press 3: For Vidya Iyengar
• Press 5:  For Elaine Evans
• Press 6:  For Bill Clark
• Press 7:  For Carol Daily
• Press 8:  For Chris Gibson
• Press 9:  For Daniel Bradshaw

Other Important Numbers:

• Lost / Stolen VISA:
  Consumer Visa Card: 1-800-558-3424
  Business Visa Card: 1-800-552-8855
• VISA Inquiry: 1-800-558-3424
• Lost / Stolen Debit Card: 740-389-9960   or  833-462-0798 (After Hours)
• Debit Card Charge Dispute: 740-389-9960   or 1-866-987-1457 (After Hours)
• Government Direct Deposit Info: 1-800-772-1213

Credit Agencies

• Equifax: 888-202-4025 Equifax.com
• Experian: 888-397-3742 Experian.com
• Transunion: 877-322-8228 Transunion.com